DICG is committed to offering our customers the highest quality Customer Care possible with a global network and base of quality customer support. Our Online Customer Care Support Center is the first place to go to obtain assistance and become knowledgeable about the PMA brand Customer Service support offerings available to you.  

To speak to one of our friendly and knowledgeable Customer Care Representatives directly,  call us during standard business hours MON-FRI from 7:00 am to 4:45 pm Central Standard Time (CST).

Factory Trained & Authorized Distributors

DICG PMA brand controllers have factory trained and authorized process automation distributors located throughout North America, Western Europe and the Pacific Rim. Each has been selected for their technical expertise, their local market knowledge and exemplary business practices. They are ready to assist you in selecting and applying your process automation product.

To locate the distributor nearest you, visit our Distributor Locator and simply select your region from one of the drop boxes.

Repair Services / Returns

To initiate a Returned Material Authorization (RMA) for your PMA product, simply fill out our RMA Request Form and one of our friendly Customer Service Representatives will contact you and provide you with complete RMA # and shipping instructions typically within 24 hours of submitting your form.

For other helpful information, refer to our Customer Care FAQs.